Return Merchandise Authorization (RMA)

Submit your return request and receive an RMA number and return instructions.

Before You Start

1.Have your order number ready. You can find it in your confirmation email or by checking your account.
2.Unopened items within 30 days: Generally eligible for full refund (minus original shipping).
3.Opened items: Subject to 20% restocking fee and condition review.
4.Custom/built-to-order items: Generally non-refundable (see our Returns Policy).

For full details, see our Returns & Refund Policy.

Submit RMA Request

Order Information

Order Number *

Purchase Date *

Item Details

Item Description *

Quantity *

Item Condition *

Reason for Return *

Your Contact Information

First Name *

Last Name *

Email Address *

Phone Number *

Additional Details (optional)

Max 1000 characters. For photos, please contact us after submitting this form.

I understand that custom and built-to-order items (custom L mounts, U mounts, custom fabrications, etc.) are non-refundable. I confirm that I have reviewed our Returns & Refund Policy.

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Questions?

You can also find answers in our FAQs or contact us directly.